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On the yellow and white Customs form, you are expected to declare:- Cameras, camcorders, and other electronic equipment not for personal use.- Gold, if over 300 grams, excepting jewelry for private use.- Vietnam Dong, if ......

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Baggage Claim sticker

Keep your baggage claim stickers (stuck to your tickets) in order to get your luggage out of the airport....

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Check-in times at the airport

Open time: International flights: counters are opened 2h30 before STD. Domestic flights: counters are opened 2h00 before STD. Close time:L International flights: counters are closed 40 minutes before STD. Domestic flights: ......

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Conditions of carriage

General conditions of carriage (extract) of Vietnam Airlines (VNA)This “General conditions of carriage” is integral part of the ticket. Please read carefully all conditions of carriage and instructions on the ticket....

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Changing reservations

You must contact VN’s booking offices or its authorised agents in order to change your reservations.You may be charged penalty fees and/or additional collection as required in your fare conditions. You may request for a new ......

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Can a child from 2 up to 12 years old travel alone on Vietnam ...

Child from 2 up to 12 years old travel alone is required to contact with booking office in advance.Reservation procedures applying to UM(Unacompanied minor) is regulated as follows:UM aged between 2 and under 6 years: be ......

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Travel with the seeing-eye dog

The dog is accepted to be carried in cabin only in case of unaccompanied blind passenger.Acceptanceconditions for blind passenger's seeing eye dog:- The dog must be muzzle and harnessed- The carriage of the dog must be accepted ......

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